SHIPPING POLICY
Kylie Skin ships to most countries worldwide. Domestic Packages are shipped via FedEx SmartPost, FedEx Ground or FedEx Express. Alaska, Hawaii, P.O./APO/FPO addresses are shipped via USPS. Packages to Canada are shipped via DHL Parcel International, FedEx International Ground or FedEx International Economy. All other international packages are shipped via DHL International Standard.
SHIPPING EXCLUSIONS
Select products are available to ship to France, Germany, United Kingdom, and Australia. Please refer to the product page for any products you would like to purchase for additional details on shipping availability. Additional products available in these countries can also be found at kyliejennerskin.fr, kyliejennerskin.de, kyliejennerskin.co.uk and kyliejennerskin.com.au.
SHIPPING TIME
The normal processing time for orders is 72 hours during business days (Monday - Friday). Due to increased order volume and Covid-19 Protocols, please allow additional time for processing orders.
After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. After your order has been shipped, delivery time within the United States is 4-7 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary.
DOMESTIC
- Standard – (FedEx Smartpost) 7-10 Business Days
- Ground – (FedEx Ground) 3-5 Business Days
- Express – (FedEx Express) 2-3 Business Days
TO CANADA
- DHL International Shipping 12-20 Business Days
SHIPPING & HANDLING CHARGES
DOMESTIC
Standard – (FedEx Smartpost) $8.95 flat rate, Free with orders over $40
Ground – (FedEx Ground) $10.95 flat rate
Express – (FedEx Express) $14.95 flat rate
CANADA
Standard – (DHL Parcel International) $14.95 Flat Rate
Ground – (FedEx Int’l Ground) $18.95 Flat Rate
Express – (FedEx Int’l Economy) $22.95 Flat Rate
INTERNATIONAL
$14.95 flat rate for all international countries we ship to worldwide
ORDER TRACKING
Orders can be tracked at: https://www.kylieskin.com/pages/track-my-order
Kylie Skin is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by FedEx SmartPost, USPS, DHL and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.